FAQs

Payments

Which forms of payment do you accept?

Credit Cards

PayPal

Why Canadian Dollars?

Why does the cost of my item keep going up?

Shipping

Shipping costs

When can I expect my package?

Do you offer local pick-up?

International Shipping

My package hasn't arrived yet, what's up?

Dubleplus' Shipping Return Policy

Where can I find my tracking number?

Can I update or cancel my order?

Why is there custom duties on my order?

Customer Service

I sent an email but no one has replied?

Hours of Operation

Customer Interaction

Cancellations

Why was my ordered cancelled?

Sizing

Chart

Chart

I received a Youth Medium instead of a X-Small, what do I do?

Didn’t find what you were looking for? Contact us. Contact